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Recho Safety Terms

User Agreement

Introduction

These Terms of Service ("Terms" or "Agreement") govern your relationship with Vexa Limited and Recho ("we," "our" or "us"). While we've streamlined legal terminology where possible, these Terms remain a binding contract between you and Vexa Limited.

By accessing or using Recho's mobile application ("App"), website, features, or content (collectively, "Services"), you accept these Terms. If you disagree, discontinue use immediately.

Our Privacy Policy (incorporated herein) details how we handle your data. Please review it thoroughly.

Eligibility

Services are prohibited for users under 18. By using Recho, you affirm that:

  • You can form a legally binding contract with Vexa Limited.
  • You will comply with all applicable laws and these Terms.
  • If using on behalf of an entity, you possess authority to bind said entity.

Note: Age misrepresentation voids our liability. Users aged 13-17 require parental consent and supervision.

License Grant

Vexa Limited grants you a limited, non-exclusive, non-transferable, revocable license to access the Services solely for personal, non-commercial use under these Terms.

You may not:

  • Modify, reverse-engineer, or extract source code from our software.
  • Resell, lease, or commercially exploit any Service component.

Automatic software updates may occur; manage preferences via device settings.

User Content & Licenses

You retain ownership of content you create or share ("User Content"). By submitting User Content, you grant Vexa Limited a global, sublicensable license to:

  • Host, reproduce, adapt, and distribute it for Service operation, improvement, and promotion.
  • For public-facing features (e.g., "Local"), this includes perpetual rights to create derivatives, publicly display, and syndicate content.

We may monitor or remove content violating these Terms. You bear sole responsibility for your User Content.

Third-Party Content & Disclaimers

Content from other users or third parties remains their responsibility. While we reserve the right to review/remove non-compliant material, we:

  • Do not guarantee accuracy, reliability, or legality of third-party content.
  • Disclaim liability for User Content or third-party actions.

You waive legal claims against us arising from others' content.

Privacy

Your data handling is governed by our Privacy Policy. By using Services, you consent to Vexa Limited's data practices as described therein.

Prohibited Conduct

You agree not to:

  • Infringe intellectual property, privacy, or publicity rights.
  • Harass, defame, bully, or distribute harmful/illegal content (e.g., hate speech, explicit material).
  • Introduce malware, circumvent security, or engage in unauthorized data scraping.
  • Impersonate others or share accounts/passwords.
  • Use Services for commercial purposes without written consent.

We reserve the right to remove content and suspend accounts for violations.

Intellectual Property Compliance

Report copyright infringement to: serve@vexa.hk

Notices must include:

  • Physical/electronic signature of rights holder.
  • Identification of infringed work and offending material.
  • Contact details and statements of good faith/accuracy.

Repeat infringers face account termination.

Account Security

Safeguard your credentials. Notify us immediately at serve@vexa.hk for compromised accounts.

Prohibited actions include:

  • Creating multiple accounts.
  • Transferring/selling accounts.
  • Accessing via unauthorized third-party tools.

Purchases & Virtual Goods

  • Virtual products ("Ruby") are licensed, not sold. All sales are final.
  • Payments processed by third parties (e.g., App Store, Google Play); review their terms for tax/refund policies.
  • We may modify/discontinue virtual goods without liability.

Minors require parental consent for purchases.

Disclaimers

Services are provided "As is." To the fullest extent permitted by law, Vexa Limited disclaims all warranties (express/implied), including merchantability, fitness for purpose, and non-infringement.

We do not guarantee uninterrupted, secure, or error-free operation.

Liability Limitation

Vexa Limited and its affiliates shall not be liable for:

  • Indirect, incidental, or consequential damages.
  • Loss of data, profits, or goodwill.
  • User content or third-party conduct.

Aggregate liability caps at the greater of $100 USD or 12-month fees paid.

Modifications & Termination

We may modify, suspend, or discontinue Services without notice. Vexa Limited reserves the right to terminate accounts for inactivity, violations, or at its discretion.

Governing Law & Disputes

  • Arbitration: Disputes not resolved amicably shall be settled by binding arbitration at the Hong Kong International Arbitration Centre under its prevailing rules.
  • Governing Law: Hong Kong law (excluding conflict-of-laws principles) governs these Terms.

General Provisions

  • Severability: Invalid provisions shall be severed without affecting remaining terms.
  • Entire Agreement: These Terms supersede prior agreements.
  • Amendments: Continued use after revisions constitutes acceptance.
  • Language Precedence: English versions control over translations.

Contact Us

If any question, reach us at: serve@vexa.hk

Vexa Limited operates Recho.

Effective Date: July 23, 2025

Last Updated: July 23, 2025

Privacy Policy

Introduction

This Privacy Policy governs Vexa Limited and Recho, including Recho's web platform and subsequent versions (hereinafter collectively referred to as "Recho", "us", "we", or "our"). It forms an integral part of our Terms of Use.

We encourage you to review this document to understand our data management practices. By accessing or using the Service, you consent to this Policy. Should you disagree with its provisions, discontinue Service use immediately.

Information Collection

Data gathered varies based on your engagement with our Service, features utilized, and privacy selections. We obtain information through multiple channels:

Directly Provided Data

Includes identifiers (username, email, birthday), physical address, gender/gender identity volunteered during Recho interactions, or other unsolicited details revealing protected classifications.

Google Sign-In

When authenticating via Google, Recho imports your display name and profile picture as default credentials. These may be modified later within Recho. All such data remains strictly confidential.

Biometric Verification

Certain functionalities require facial authentication to protect your account. Facial data serves solely for this purpose and isn't repurposed.

User-Generated Content

Content you produce (photos, profiles, messages, comments) may be collected. Note that photos taken by others using Recho's capture feature may be stored and utilized by Recho or third parties (adjustable via settings).

Device & Technical Identifiers

Usage triggers automatic logging of IP addresses, device IDs (e.g., MAC), hardware specifications, operating systems, browser details, and software configurations.

Shared Information Responsibility

Voluntarily disclosed data may become public and uncontrollable. Recho bears no liability for its subsequent misuse. If a conversation partner reports abuse, relevant chat data (audio, screenshots, text) from their device may be transmitted to our servers for investigation and potential sanctions.

Transaction Data

Purchases via Recho's shop require payment details (card number, expiry, CVV, billing address). This data is securely routed to third-party processors—Recho neither stores nor handles it. We retain non-sensitive purchase records (merchant name, transaction timestamp/amount).

Control & Consequences

You may decline data requests or restrict automated collection via browser/OS settings. However, withholding essential information may impair Service functionality.

Data Usage

We adhere to data minimization principles, limiting processing to these purposes:

  • Service Delivery & Optimization: Account maintenance, troubleshooting, personalization, and feature enhancement.
  • Product Innovation: Research, analytics, and development of new offerings.
  • Business Operations: Payment processing, fraud detection, legal compliance, policy enforcement, and corporate transactions (e.g., mergers).
  • User Experience: Personalization based on preferences and behavior patterns.
  • Support & Communications: Resolving inquiries, sending administrative notices/updates.
  • Marketing & Advertising: Promoting services, offers, or events; displaying targeted ads.
  • Security & Integrity: Preventing fraud, illegal acts, policy breaches, and system threats.

Data Disclosure

We share data with consent or as necessary for business operations:

  • Affiliates: Vexa Limited group entities may receive user content and analytics to enhance Recho and their services, respecting your privacy settings.
  • Service Providers: Trusted third parties assist in Service delivery under strict confidentiality agreements.
  • Aggregated/Anonymized Data: Non-identifiable statistics (e.g., user counts) may be shared with advertisers or investors for content development.
  • Public Content: Information voluntarily published becomes accessible to all users and may be redistributed.
  • Profile Visibility: Your profile data is shared with Recho connections.
  • External Links: Third-party sites/services accessed via Recho operate under their own privacy policies.
  • Analytics/Ad Partners: Third-party technologies may collect data as detailed in Section 5.

Tracking Technologies

Cookies and similar tools automatically gather device/usage data. Consult browser/OS settings to manage collection preferences.

Your Data Rights

Depending on jurisdiction, you may:

  • Access/Know: Review account data or request details about our data practices via serve@vexa.hk.
  • Correct: Update account information directly or request corrections by contacting us.
  • Delete: Request data deletion under applicable laws (exceptions may apply) via serve@vexa.hk.
  • Email Preferences: Opt out of promotional emails using unsubscribe links or by emailing us. Mandatory service communications are unaffected.

Data Security

Vexa Limited and Recho prioritize privacy protection. We implement robust safeguards for your personal information. Users must employ strong, unique passwords.

Account deletion triggers Service termination and data anonymization/deletion per legal requirements.

Children's Privacy

Recho targets a general audience. We prohibit users under 18 and do not knowingly collect their data. Suspected underage data submissions will be purged immediately.

Report concerns via Section 11.

Data Processing Locations

Your data may be processed/stored globally (e.g., Singapore) by Vexa Limited, affiliates, or partners, adhering to this Policy and local laws.

Policy Updates

We may revise this Policy periodically. The "Last Updated" date reflects changes. Material amendments will be communicated via Service notifications or revised Policy postings.

Continued use after updates constitutes acceptance. Review the Policy regularly on Recho's website. Discontinue use if terms become unacceptable.

Contact Us

Questions regarding this Policy or Recho should be directed to: serve@vexa.hk